Dépister les attitudes, activités et postures à risques liées à son travail Améliorer sa gestuelle et ses postures pour protéger son dos et ses articulations Comprendre les règles de fonctionnement du corps humain
Prévenir les situations délicates et adapter sa communication Diagnostiquer et analyser les différents types et niveaux de conflits Traiter et supprimer les tensions Négocier une sortie de conflit profitable aux 2 parties
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